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Iberia Lineas Aereas de Espana, S.A. Order 2007-9-21 Issued and Served September 20, 2007 This consent order concerns radio advertisements by Iberia Lineas Aereas de Espana, S.A., that failed to comply with the Department’s rule on fare advertising, 14 CFR 399.84, and thereby violated the statutory proscription in 49 U.S.C. § 41712 against unfair and deceptive practices. This order directs Iberia Airlines to cease and desist from future violations and assesses the carrier a compromise civil penalty of $35,000. From April 9 until May 18, 2007, Iberia Airlines broadcast advertisements offering a fare of $699 roundtrip from Washington to Madrid on three radio stations in the Washington D.C. metropolitan area. From April 9, until May 11, 2007, Iberia Airlines broadcast similar advertisements offering a fare of $549 roundtrip from Boston to Madrid on a number of radio stations that aired in 11 New England metropolitan areas. Both broadcast advertisements state, "We fly 5 times a week for as low as $699 $549 roundtrip, subject to availability. Terms and conditions apply. For more details go to www.iberia.com/ or call 1-800-772-4642." Neither applicable taxes nor fees as charges in addition to the base fare are explicitly disclosed to the listener, in contravention of the requirements of Part 399. By: Samuel Podberesky |
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