United Air Lines, Inc.

Order 2006-10-17
OST-2006-23528

Issued and Served October 31, 2006

Consent Order

This order concerns violations of 14 CFR Part 382 by United Airlines. Part 382 implements the Air Carrier Access Act, 49 U.S.C. § 41705, and violations of that part also violate the ACAA. To the extent that the apparent ACAA and Part 382 violations occurred in foreign air transportation, they constitute violations of 49 U.S.C. § 41310(a), which prohibits an air carrier from subjecting a person to unreasonable discrimination in foreign air transportation. To the extent that the apparent ACAA and Part 382 violations occurred in interstate air transportation, the incidents are also violations o149 U.S.C. § 41702, which requires that air carriers provide safe and adequate interstate air transportation. ACAA and Part 382 violations also constitute unfair and deceptive trade practices in violation of 49 U.S.C. § 41712. This order directs United to cease and desist from future violations of the ACAA and Part 382 and assesses a compromise civil penalty of $75,000 for such violations subsequent to December 9, 2002.

By: Rosalind Knapp