OST-00-6951
OST-00-6951
Linda G. Cook and Emma P. Duggan vs. Northwest Airlines, Inc.
| OST-00-6951 | February 16, 2000 | Complaint Against Northwest | Discrimination Against any Otherwise Qualified Individual with a Disability |
| Re: Filing of Complaint |
Complaint of Linda G. Cook and Emma P. Duggan pursuant to 14 C.F.R. Section 302.201, against Northwest Airlines, Inc., regarding discrimination against any otherwise qualified individual with a disability, by reason of such disability in the provision of air transportation.
By: Linda Cook and Emma Duggan
Linda G. Cook and Emma P. Duggan vs. Northwest Airlines, Inc.
| OST-00-6951 | April 12, 2000 | Respondent's Memorandum of Opposition | Discrimination Against any Otherwise Qualified Individual |
| Re: Letter from Customer Relation to R. Cook | |||
| Service List |
Counsel: Northwest, Stanley Sandiford, 612.727.7986
Linda G. Cook and Emma P. Duggan vs. Northwest Airlines, Inc.
| OST-00-6951 | May 30, 2000 | Re: Motion | Discrimination Against any Otherwise Qualified Individual with a Disability |
| Motion to Quash | |||
| Exhibits | |||
| Service List |
By: Linda Cook and Emma Duggan
Linda G. Cook and Emma P. Duggan vs. Northwest Airlines, Inc.
| OST-00-6951 OST-01-10598 |
Issued September 7, 2001 Served September 7, 2001 |
Notice of Enforcement Proceeding and Proposed Assessment of Civil Penalties | Discrimination Against any Otherwise Qualified Individual |
| Attachment: Enforcement Proceeding | |||
| Attachments: Unsworn Declarations Under Penalty of Perjury |
The attached complaint of the Office of the Assistant General Counsel for Aviation Enforcement and Proceedings (Enforcement Office) alleges that Northwest Airlines, Inc. (Northwest), violated a number of the requirements of 14 CFR Part 382, the Department's rule that implements the Air Carrier Access Act (49 U.S.C. § 41705) and prohibits discriminatory treatment of disabled persons in air transportation. The Enforcement Office seeks the assessment of $3,000,000 in civil penalties for the Air Carrier Access Act (ACAA), Part 382, and other violations described in the complaint. To the extent that the ACAA and Part 382 violations occurred in interstate air transportation, the incidents are also violations of 49 U.S.C. § 41702, which requires that air carriers provide safe and adequate interstate air transportation. To the extent the violations occurred in foreign air transportation, the incidents also represent violations of 49 U.S.C. § 41310, which in part prohibits air carriers and foreign air carriers from unreasonably discriminating against any person in foreign air transportation. Moreover, the ACAA and Part 382 violations covered in the complaint are unfair and deceptive practices in violation of 49 U.S.C. § 41712.
By: Samuel Podberesky
Linda G. Cook and Emma P. Duggan vs. Northwest Airlines, Inc.
| Order 02-3-15 OST-00-6951 |
Issued March 19, 2002 Served March 19, 2002 |
Order of Dismissal | Discrimination Against any Otherwise Qualified Individual |
On February 4, 2000, Linda G. Cook and Emma P. Duggan filed a formal third-party enforcement complaint with the Department of Transportation alleging that Northwest Airlines, Incviolated the Air Carrier Access Act, 49 U.S.C. § 41705 and the Department's implementing regulation, 14 CFR Part 382, in a number of respects relating to requested wheelchair service. The Office of the Assistant General Counsel for Aviation Enforcement and Proceedings investigated the Complainants' claims and further reviewed similar complaints against Northwest by passengers with disabilities. This investigation led the Enforcement Office to conclude that Northwest had committed a significant number of apparent violations of 14 CFR Part 382 and resulted in it filing a formal complaint with the Department's Office of Hearings on September 7, 2001.
By: Samuel Podberesky
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