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Order 97-07-24
Delta Air Lines, Inc. (Violations of 49 USC 41712 and 14 CFR 399.84)
Order 97-7-24 | Served July 24, 1997
On January 7, 1997, Delta promulgated or caused to be promulgated a press release that was distributed through its Internet website and the PR Newswire service. The press release announced Delta's "Companions Fly Free" fare for several destinations. Among the listed fares was a 21-day advance purchase fare from Atlanta and Jacksonville for $29 for the first passenger and "free" for the second passenger. When the Department's investigator posing as a consumer called the carrier, the Delta agent informed the investigator that there was a $2.73 fuel surcharge for each passenger in addition to the listed fare.
By: Rosalind Knapp
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